Our store is made up of products from various independent makers and suppliers around the world, making it hard for us to accept returns. We aren’t able to accept returns, except for any damaged goods or if you received an item you didn’t originally order.
In the event you received a damaged item or it isn’t what you ordered, please email email@example.com within 10 days of receiving your order. If your item is accepted for return, we’ll provide you with a return shipping label, as well as a full refund.
Unfortunately, we cannot offer refunds or exchanges if orders have been received for more than 10 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial refunds may be granted if the item is not in its original condition, is damaged, or is missing parts for reasons not related to Tastemade.
Refunds will be processed once the returned item is received, inspected and accepted. Refunds will be processed for approved returns, and you will see the refund applied to your original method of payment. It will take 5-7 business days to appear on your credit card, or other means of payment such as PayPal, to be applied to your account. If you do not see the refund in your account within 5-7 business days, please contact your bank before emailing us at firstname.lastname@example.org.
The best way to make an exchange is to place a new order online to ensure that the item that you want does not go out of stock, and then email us at email@example.com to let us know that you’d like to return your original order for a refund. We'll email you a postage-paid label for you to return your item, and once we see it's on its journey back to us, we'll issue you a refund for your original order.
If you will be making a return, please send us an email at firstname.lastname@example.org to coordinate receiving a return shipping label.